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Looking Back at 25 Years as a Guild Member

Posted on: Friday, April 21, 2017

With a quarter-century of experience under their belts, there’s no better time to celebrate some of our most experienced agents. Buying or selling, whether it’s a seven-bedroom country home or a beach hut, these are the agents who have seen it all (and sold it, too). The past 25 years have been years of significant changes. Agents have had to learn, adapt, and grow to stay up to date on the trends of a constantly evolving property market, and continue to provide the highest levels of service to clients. They have plenty to say about what they discovered along the way.

About lessons…
Our agents strive to help customers find their ‘dream home’, and have learned never to let their own ideas of what the customer wants get in the way. This commitment drives their desire to constantly improve customer service and stay on top of the industry. 



“Every day is different, but the main lesson I have learnt is never take anything for granted. We must continue to deliver better and better service to our clients so that we remain the agent of choice on performance and likeability. It’s so important to evolve and embrace new ideas to keep ahead of the field."
- Ken Bird, Renton & Parr





 

“The top lesson I’ve learned is that the customer is right. They always have the final say... just because we think something is a good idea does not mean our customers do.
- Simon Badbury, Thomas Morris

 

 

 

 

 

“Always look to improve.”
- Henry Rowe and Kevin Moll, Kevin Henry

 

 

 

 

 

About positive changes…
The past 25 years have seen their fair share of changes, particularly in the property industry. The experience our agents have gained has given them perspective, and they have seen first-hand the power of positive changes.

 

 

“The standards of competency and professionalism have improved massively over the past 30 years. The modern buyer and seller are much more commercially aware; they ask more questions, want more information and do not just base their decision about employing a firm just because of a previous experience. They will want to know that staff not only have great local knowledge, but they are able to guide them through the process.”
- Linda Thorne, Simmons and Sons

 

 

“Our success in trading for almost three decades has been down to always staying one step ahead of our competitors and introducing new innovative ways to market homes. We pride ourselves on being different from the other estate agents in our area. Our links with the Guild of Property Professionals makes us stand out because of our associated London office and our national referral connections.”
-Andrew Coulson, Andrew Coulson Estate Agents

 

 

And about memorable clients…
Before anything else, our agents are committed to their clients. However, this kind of commitment extends far past finding them a home. Some of our agents have maintained lifelong relationships with their clients, and won’t soon forget the part that their clients have played in their success. 

 

“Perhaps I’ve had more exciting clients, or certainly ones that have been more stressful, but never one that I’ve dropped off at flower arranging class after a viewing. Mrs. B was a retired teacher and widow who decided to move after living in her home for nearly 40 years. We met at the property she wanted to buy, a little bungalow, but it took so long she worried about missing her class, so I battled traffic to get her there. She made it on time; I got the sale and she moved 25 yards away, into the little bungalow on the same cul-de-sac where she’s lived for over 40 years!”

- Simon Miller, Holroyd Miller

 

 

 

 

“Our most memorable clients were a couple who asked us to help sell their home within days of opening our fledgling business.  We prepared the property details and the following day we returned with a hammer and nails to put the board up ourselves. We eventually found a buyer and also managed to find a property for Nick and Rosemary to buy as well. The deal was agreed and everybody moved. Closing the sale ensured that our bank overdraft was paid off, and at the end of our first year trading we presented a profit to our accountants. I am pleased to say they still call in to see us every Christmas. We still owe them a huge debt of gratitude for believing in three 25-year-olds who had just started their own business.”
- Paul Eperon, James Anderson

 

What Our
Clients Say

"

I would highly recommend Hardings. Their knowledge of the local area is outstanding, and they give honest and reliable advice. They have always been my partner of choice when buying and selling.

Rhiannon Prothero

"

Have used Hardings for many year on both personal and commercial property deals. Have always found them to be transparent, honest, authentic, and a pleasure to work with. Will continue to use in the future.

TB

"

I would highly recommend Hardings Estate Agents. They have excellent knowledge of Windsor and the surrounding areas, and are extremely professional, responsive and courteous. I would not hesitate to using them again the future. I recently dealt with Milica who was instrumental in securing us our new home in Windsor as well as the sale of our existing property. She was a fab negotiator and a real pleasure to work with from beginning to end. Thank you!

Jonathon Beresford

"

Hardings of Windsor managed our purchase with complete professionalism and went over and above in my opinion to manage the transaction and chain, resulting in a really smooth purchase. Milica at Hardings constantly provided timely updates and managed respective solicitors and the chain effectively, always responding quickly to queries. The whole transaction would not have happened without Milicas' focus on making all parties comfortable and satisfying all queries, not only professional but a delightful and welcoming personal approach that was a constant throughout. Thanks Hardings! Thanks Milica!

Stuart Blatch

"

I would recommend using Hardings estate agents when buying or selling your property. Dominic (Scully) was always available, helpful and genuinely interested in my purchase and always calm and compassionate. If I ever move again my first choice will be Hardings.

Cath Powell

"

Dom and the team at Hardings were so helpful and efficient when I purchased my flat - friendly and professional service and kept us up-to-date the whole way through the process. It was my first time buying and so was very nervous but they helped me feel at ease.

Freppell

"

We bought and sold through Hardings and can't recommend their professional service enough. The whole Team are really lovely, we were kept informed throughout the process and never had to chase anything.

Natalie Quint

"

I used Hardings when I bought my property as well as when I sold it and the service has been fantastic both times. I very much recommend Hardings!

Therese Jouini

"

We recently purchased our new home with Hardings Estate Agents. The whole team there were very helpful and flexible with us, arranging viewings quickly on the same day. They were always quick to respond and if ever our point of contact was not there, the service did not change as they work well together as a team. We received a personalised service, which allowed the sale to proceed quickly. Thank you all and we recommend Hardings Estate Agents without hesitation.

Mike B

"

What a pleasure it was to deal with Milica from Hardings. She sourced the perfect property for me and my family (while we were still abroad) and worked endlessly to put the deal together. I would give more than 5 stars if at all possible!

C D

"

Fantastic customer service and made what could have been stressful a total breeze. Dominic and Louisa were brilliant in helping me and my parents buy and sell our houses - reliable, helpful and thoughtful. Thank you!

Eloise Harris

"

Thank you, Dominic and Louisa - having not moved for over 30 years you helped me all the way, step by step. You were always polite, communicative, reassuring and very supportive. Would recommend Hardings wholeheartedly.

Anna Bowen
How Much is Your Property Worth?

How Much is Your Property Worth?

A senior member of our sales team will visit your property to discuss current market trends and how your home; based on size, condition and location should be pitched to achieve the best possible price and buyer. Coupled with an excellent understanding of the local market we do a detailed analysis of what else has sold and what is coming onto the market so we can give you the best chance to capitalise on your biggest asset.

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